Refunds & Exchanges

All purchases are final sale and I do not accept returns/exchanges on personalized fibre art or PDF embroidery pattern purchases.

For any assistance with your purchase, please send an email to hello@jotiwall.com.

For orders where untracked shipping is selected, please be advised that there is nothing I can do if your order is lost in the mail system.

For any assistance with your purchase, please send an email to hello@jotiwall.com.

Pet Portrait

$225.00 Regular price
Unit price
per 
Shipping calculated at checkout.

HOW ORDERS WORK: You will see that this product is listed as SOLD OUT when my shop is closed. I only open my shop for a small batch of orders, and at that point the listing will become available. Spots are limited so if you are interested in getting a piece I highly recommend logging onto this site a few minutes before launch time to increase your chances. They usually fill up within a minute or two! Upcoming launch dates and times are always announced on my Instagram @jotiwall. Prior to ordering I ask that you please read the product description:   

This piece is a mix of needle felting and embroidery (if you choose to have the name stitched below). It is completely handmade and one of a kind! It is created on cotton fabric with a 6 inch beechwood hoop, a 12x16” frame, OR ready to frame. 

Finishing: You have the option of receiving your piece in a 6” embroidery hoop, OR in a frame (dimensions listed above) OR in a ready-to-frame format (I will adhere the fabric to a 8x10” piece of cardstock for you to frame yourself. Please note that if you are ordering more than one pet portrait it is available only in ready-to-frame and framed options (not a hoop).

I will choose the colours for the portrait and font for the name. Please be aware that this is an artists interpretation of the picture(s) provided - therefore it will not look *exactly* the same (it is felted!)

Once you order please make sure to send the following information to my email, jotiwall@gmail.com. These MUST be sent within 48 hours of ordering:

  1. A photo of your pets face - preferably close up. Ensure there is good lighting so I can see the colours and contrasts well. 
  2. If you would like the name(s) stitched on the bottom of the piece please let me know. 

 

Refunds & Exchanges

All purchases are final sale and I do not accept returns/exchanges on personalized fibre art or PDF embroidery pattern purchases.

For any assistance with your purchase, please send an email to hello@jotiwall.com.

For orders where untracked shipping is selected, please be advised that there is nothing I can do if your order is lost in the mail system.

For any assistance with your purchase, please send an email to hello@jotiwall.com.